Privacy Policy

Espire Education Privacy Policy

Espire Education (referred to as "Espire," "we," "our," or "us") is dedicated to safeguarding and respecting your privacy. Your personal information, including your name and contact details, known as 'personal data,' is protected by specific legislation, including:

The Data Protection Act 2018

General Data Protection Regulation (UK GDPR) (Regulation (EU) 2016/679).

We take our responsibilities regarding data seriously, and we want to ensure you understand how and why we request and process your details when you interact through our website and social media pages. Your privacy is a priority for us, and we have policies in place to collect only the necessary data for our business operations and to retain it only for as long as required.

1. Privacy Policy Overview

This Privacy Policy elucidates why and how we use the personal information obtained from you or others in connection with your use of our websites, with whom we share it, and the rights you possess regarding the information we use.

This policy is applicable to our website located at www.espireeducation.co.uk and related websites, as well as our social media accounts and the services accessible through them.

Espire Education is the controller concerning the processing activities described below. This signifies that Espire Education determines why and how your personal information is processed in connection with those activities. We never sell or swap your details with any other organisation for their marketing purposes.

For additional information on any aspect of this policy, please contact us at adam@espireeducation.co.uk.

2. How We Get the Personal Information
and Why We Have It

At Espire Education, most of the personal information we process is provided to us directly by you. This personal information is gathered about you through various channels; such as contact details, online submissions via our website, and correspondence. We also collect data obtained from your use of the website (including device and site activity data, traffic data, and communication data), and information acquired from other sources (such as account setup details and through sales transactions). We prioritise collecting only the personal information that is necessary and relevant for the intended purposes.

2.1 Personal Information You Give Us

This category encompasses information voluntarily provided by you through the our website or our social media pages, as well as through correspondence via phone, email, or other means. This includes, but is not limited to, your name, contact details (phone number, email address, postal address, enquiry details, your opinions on our products and services, and specific marketing preferences. Providing this information is entirely voluntary, but if omitted, we may be unable to effectively contact you and address your queries.

2.2 Information We Collect About You

• Your name, title, and contact details (email address, telephone number, postal address, social media handle).
• Any information included in correspondence sent to us or in forms submitted via our Site or social media pages.
• Your marketing preferences.
• Any personal information within programme sign up.
• Details of transactions between you and us.
• Information provided when contacting us with a query or issue.
• Any information within correspondence sent to Espire Education.
• Device, site activity and traffic data collected by WIX.

3. Reasons We Collect Personal Information

At Espire Education, the collection of personal information is driven by our commitment to transforming lives and fostering educational opportunities. We gather and process your personal data for the following key reasons:

3.1. Enhancing User Experience:

To personalise and optimise your interaction with our website, resources, and services, we collect information that helps tailor your experience based on preferences, interests, and usage patterns.

3.2. Communication and Correspondence:

Your provided contact details enable us to effectively communicate with you. Whether responding to queries, providing updates on our initiatives, or sharing relevant information, your personal information facilitates seamless communication.

3.3. Understanding and Improving Services:

By analysing user data, including feedback and preferences, we gain insights that inform the continuous improvement of our services. This ensures that our educational programs and initiatives align with the evolving needs of our audience.

3.4. Providing Services:

Personal information is essential for the delivery of our educational programs and services. It enables us to create personalised experiences and programmes that meet the needs of all our learners.

3.5. Legal and Regulatory Compliance:

We may collect and process personal information to comply with applicable laws and regulations. This includes, but is not limited to, data necessary for financial reporting, tax compliance, and adherence to data protection standards.

4. How We Use Your Personal Information

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

4.1. Where you have provided CONSENT

We may use and process your personal information for the following purposes where you have consented for us to do so:

To contact you via email with marketing information about our products, events, product launches, competitions, exciting offers, and services.

You may withdraw your consent for us to use your information in any of these ways at any time. Please contact us at adam@espireducation.co.uk.

4.2. Where necessary to comply with our LEGAL OBLIGATIONS

We will use your personal information to comply with our legal obligations:

To keep a record relating to the exercise of any of your rights relating to our processing of your personal information.
To take any actions in relation to health and safety incidents required by law.
To handle and resolve any complaints we receive relating to the services and products we provide.

4.3. Where necessary for us to pursue a LEGITIMATE INTEREST

We may use and process your personal information where it is necessary for us to pursue our legitimate interests as an organisation for the following purposes:

• Processing necessary for us to promote our organisation, and measure the reach and effectiveness of our campaigns.
• For analysis and insight conducted to inform our marketing strategies, and to enhance your experience with Espire Education.
• To tailor and personalise our marketing communications, campaigns, and fundraising materials based on your attributes To fulfil and complete your service requests, purchases, and other transactions entered into with us.
To contact you with targeted advertising delivered online through social media and other online platforms operated by other companies, unless you object.
• To send you electronic marketing information after you have purchased a product or service from us, made a purchasing inquiry, or requested information.

4.4. Where processing is in your VITAL INTERESTS

We will use your personal information where this is in your vital interest.

5. How We Store Your Personal Information

We've chosen Wix.com as our hosting platform at Espire Education. Wix.com empowers us with an online platform to seamlessly offer our products and services. Your information might be stored through Wix.com's data storage, databases, and their overall applications, all safeguarded on secure servers behind a firewall.

When it comes to your transactions, we prioritize security. Wix.com's direct payment gateways, aligning with PCI-DSS standards as managed by the PCI Security Standards Council, guarantee the secure handling of credit card information. This collaborative effort involves major brands like Visa, MasterCard, American Express, and Discover, ensuring your peace of mind while engaging with Espire Education.